Shipping policy

Shipping Policy – Caroline Clarice

Shipping Fees

Free shipping: We offer free shipping on all orders.

Shipping protection: Protect your order against damage, loss, or theft for $2.95 USD.

Shipping Area

Shipping area: We currently ship to the United States and Ireland.

Future expansion: We may expand our shipping regions in the future.

Order Processing Time

Processing time: Orders are processed within 1–2 business days, Monday through Friday.

Cut-off time: Orders placed before 22:00 (GMT+01:00) Central European Time will be processed the same day. Orders placed after this time will be processed the next business day.

Non-shipping days: Orders are not processed on weekends or public holidays.

Delivery Time

Estimated delivery time: Orders typically arrive within 5–7 business days after processing, depending on the destination.

Shipping Process

Courier services: We work with reliable shipping carriers to deliver all orders.

Tracking: Once your order has been shipped, you will receive an email with tracking information.

Lost or Damaged Items

Damaged orders: If your order arrives damaged, please contact us within 48 hours at support@carolineclarice.com so we can assist you with a solution.

Lost orders: If your order appears to be lost, please contact us at support@carolineclarice.com so we can investigate and assist you further.

Contact

If you have any questions regarding shipping, delivery, tracking, or your order, please contact us at:

Caroline Clarice
Email: support@carolineclarice.com